Privacy Policy
This Privacy Policy explains how MatrixFR (“we”, “us”) collects, uses, and shares information when you visit our website, subscribe to our mailing list, purchase merchandise, or interact with our content.
Information we collect
- You provide it. Email address (mailing list), name and shipping details (merch orders), messages you send via the contact form.
- Automatically. IP address, browser type, device, referrer URL, pages viewed, and similar log data.
- Cookies and similar. See our cookie policy for details.
How we use it
- Fulfill orders and answer support requests.
- Send the emails you sign up for (announcements, releases, tour dates) — you can unsubscribe at any time.
- Measure how the site is used so we can improve it.
- Protect against fraud and abuse.
Who we share it with
We share limited information with service providers who help us run the site (hosting, email delivery, payment processing, analytics). We do not sell your personal information. See do not sell or share my personal information for your opt-out rights under California (CCPA/CPRA) and similar state laws.
Your rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to limit certain uses. Email hello@matrixfr.com with your request — we’ll respond within the timeframes required by applicable law.
Children
Our site isn’t directed to children under 13, and we don’t knowingly collect their personal information.
Security
We use commercially reasonable safeguards. No internet transmission is 100% secure, but we work hard to protect what you share with us.
Changes to this policy
If we update this policy in a way that materially changes how we treat your information, we’ll post the update here and adjust the “last updated” date below.
Contact
Questions? Email hello@matrixfr.com.
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