Contact Support
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Order support
For questions about a merch order, returns, or shipping, email orders@matrixfr.com with your order number. See our returns & exchanges policy first.
General support
Booking inquiries
For shows, festivals, features, and collabs, email booking@matrixfr.com. Include the date, venue/festival, expected audience size, and budget if you have one.
Press & media
For interviews, premieres, and press kits, email press@matrixfr.com. We’ll get back within 3 business days.